No. 3 (2014)

This paper was presented in Milan, in pavilion quote Expo the July 17, 2014, and can be considered the first report of the residents in Italy for holiday: where and how Italians go on holiday abroad. Thirty countries, who are in fact all major Italian destinations abroad, are considered. In comparison with the general trend of arrivals or overnight stays recorded in that country, for each country, it was compiled a summary sheet indicating the arrivals or presence of Italian tourists during 2000-2013 To prepare these summaries used UNWTO and Eurostat data and data of the statistical offices of the various countries; necessarily we made some estimates. It seems evident that, while increasing the overall movement abroad some destinations (countries) have lost their appeal as in the case of Cuba, while others have increased, such as in Turkey.
It is highlighted the difficulties of recent years in Egypt.

This article is part of the theoretical field of research on the processes of knowledge management in an integrated view of business and territory, in particular, the paper focuses on the role that these processes take place in the activities of destination management. After a review of the literature, the work deals with, through the methodology of the case, the role of tourism organization sin knowledge management processes, related to the project “Tourist Destination Observatory” (Italian acronym: OTD).

This paper aims to examine a particular structure of Italian hospitality business, the holiday homes (“case per ferie”), and to show how they can now play a leading role in sustainable tourism. For this purpose, after an overview on the concept of sustainable tourism and on measurement models proposed by academic literature and international institutions, we examine the hospitality model of “case per ferie”, highlighting the functions they perform for the guests and for the territory. The methodology includes the study of sources in the literature and the results of a direct survey.